You are here

Professional communication key to positive first impressions!

So many of your first encounters with a potential employer will be by email or by phone. Don’t let bad habits sink your interview before you even know it’s being offered! Here are some common sense tips on how to make sure that your phone and computer are helping you in your job search!

1.       Clean out your email inbox!

If your inbox is at capacity, then anyone sending you a message will have it bounced back to them. Likely, an employer won’t try twice, they’ll just move on to their next candidate. Also, if you have a full inbox, you may miss important messages as they get buried in the mix.

2.       Clear your voicemail!

On the same note, make sure that you not only have a professional voicemail message, but that employers can leave a message if they choose. Employers find the canned “This subscriber’s voice mailbox is full. Please try again” as annoying as everyone else does. However, they are unlikely to try and text you like your friends would.

3.       Clear sound is good sound!

When an employer calls you, make sure that you can hear and be heard. Immediately turn off music, televisions, and friends preferably before picking up the phone. If that’s not possible, then immediately after. If you are in a noisy place and taking a business call isn’t practical, feel free to tell the employer that you are excited about their opportunity, but this isn’t a good time. Be sure to set up a time to call them back, and get the recruiter’s full name and phone number. Aim to call back within 24 hours.

4.       Clean emails are easy on the eyes!

For the same reason that you should avoid decorative papers, distracting formatting, and fancy fonts on your resume, you should avoid them in your emails. Colorful backgrounds and script fonts are never acceptable in a professional email. They are difficult to read, and don’t always show up correctly on a screen. Have a professional greeting (full name of person the email is addressed to) and a professional signature that includes your full name and contact information. Small note: Never use the title “Mrs.” unless you a) know for a fact someone is married AND b) know for a fact she calls herself “Mrs. X”. Most professional women currently prefer “Ms.”.

Have questions on how to set up a professional voicemail or email signature? Call ECS and make an appointment with an advisor!

"Regardless of the changes in technology, the market for well-crafted messages will always have an audience."
-Steve Burnett, The Burnett Group

About the author

Laura Little

Laura Little previously worked at the ECS front desk.